Rules
Change of Name, Address, and Directory Information Rule
| Approved By | Date |
|---|---|
| Executive Leadership Team | 07-13-2026 |
| ICORE | 07-09-2026 |
Students are responsible for notifying the Student Records Office of all official name and address changes as well as changes to other directory information.
Students may also request to change their first name that is displayed in Canvas. It is at the discretion of Ä¢¹½´«Ã½ to fulfill Canvas display name requests. Ä¢¹½´«Ã½ will make reasonable efforts to respect the choice of a student but makes no guarantees that employees will not use a student’s official name listed in Colleague, Self-Service, or other student information system instead of the requested display name in Canvas.
All student records are held confidential by the institution with the exception of directory information (see Student Records and Privacy Rights Policy for a list of information considered to be directory information).
Students must complete an Information Change Form when requesting changes to name (official or display in Canvas), address, and directory information. Students should obtain an Information Change Form from the Eagle's One Stop or online at /student-resources/student-forms.html.
Students may request the following information to be updated using the Information Change Form:
- Name Change (official) – A student must submit documentation to support the change of legal name. Refer to the appendix for the complete list of acceptable documentation.
- Canvas Display Name (first name only)
- Address Change
- County of Residency
- Phone Number Change
- Social Security Number Change – A copy of the student’s Social Security Card must be provided.
- Date of Birth Change – A copy of the student’s drivers’ license or other government issued ID showing date of birth must be provided.
- Email Address Change
- Emergency Contact Change
Students will be notified of the request status via their student email provided on the Information Change Form or in the student information system.
References:
NC Gen. Stat. §114A (Parents’ Bill of Rights)
NC Gen. Stat. §115C-76.1, et seq. (as included in 2023 Senate Bill 49)
Numbered Memo CC22-051
SACSCOC Principles of Accreditation
- Core Requirement 12.1 (Student support services)
- Standard 12.3 (Student rights)
- Standard 12.5 (Student records)
Revisions:11/27/2023
Appendix
List of Acceptable Documents to change a legal name. All documents must be UNEXPIRED.
__________________________________________________________________________________________________________________________________________
Present one document from List A -OR- one document each from List B and List C.
LIST A (Establish Identity and Employment Authorization)
- U.S. Passport or U.S. Passport Card
- Permanent Resident Card or Alien Registration Receipt Card (Form I-551)
- Foreign passport that contains a temporary I-551 stamp or temporary I-551 printed notation on a machine-readable immigrant visa
- Employment Authorization Document that contains a photograph (Form I-766)
- Foreign passport with Form I-94 or Form I-94A with Arrival-Departure Record, and containing an endorsement to work
- Passport from the Federated States of Micronesia (FSM) or the Republic of the Marshall Islands (RMI) with Form I-94 or Form I-94A indicating non-immigrant admission under the Compact of Free Association Between the United States and the FSM or RMI
LIST B (Establish Identity)
- Driver's license or ID card issued by a State or outlying possession of the United States provided it contains a photograph or information such as name, date of birth, sex, height, eye color, and address
- ID card issued by federal, state or local government agencies or entities, provided it contains a photograph or information such as name, date of birth, sex, height, eye color, and address
- School ID card with a photograph
- Voter's registration card
- U.S. Military card or draft record
- Military dependent's ID card
- U.S. Coast Guard Merchant Mariner Card
- Native American tribal document
- Driver's license issued by a Canadian government authority
For persons under age 18 who are unable to present a document listed above:
- School record or report card
- Clinic, doctor, or hospital record
- Day-care of nursery school record
LIST C (Establish Employment Authorization)
- U.S. Social Security Card, unless the card includes one of the following restrictions:
- Not Valid for Employment
- Valid for Work Only With INS Authorization
- Valid for Work Only with DHS Authorization
- Certification of report of birth issued by the Department of State (Forms DS-1350, FS-545, FS-240)
- Original or certified copy of birth certificate issued by a State, county, municipal authority, or territory of the United States bearing an official seal
- Native American tribal document
- U.S. Citizen ID Card (Form I-197)
- Identification Card for Use of Resident Citizen in the United States (Form I-179)
- Employment authorization document issued by the Department of Homeland Security (DHS)
Reference:
